Privacy Policy
Introduction
Zape Technology Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our WeDonate platform (the Platform).
Information We Collect
We may collect the following types of personal information from you:
- Name
- Age
- Email address
- Country of residence
- Donor document or ID submitted for account verification
- Blood group
Use of Donor Documents for Model Training
When you submit your donor document or ID for account verification, we may use this data to improve and train our image recognition model for automatic verification purposes. This means that your submitted document could be processed by our machine learning systems to enhance the accuracy and efficiency of future verifications.
How We Use Your Information
We use the personal information we collect for the following purposes:
- To create and manage your account on the Platform.
- To verify your donor status using your Donor ID.
- To train and improve our image recognition model for automatic verification purposes.
- To provide you with discounts based on your donor activities.
- To communicate with you about the Platform, your account, and any updates or changes.
- To comply with applicable laws and regulations.
Email Marketing and Communications
If you provide your consent, we may use your email address to send you marketing communications about our platform, promotions, and other relevant updates. This includes newsletters, special offers, and other promotional messages related to WeDonate.
You will only receive marketing emails if you have explicitly opted in to this during the account creation process or through other means. If you do not opt in, you will not receive any marketing-related communications.
You can withdraw your consent and opt out of marketing communications at any time by clicking the “unsubscribe” link in any marketing email.
Please note that even if you opt out of marketing communications, we may still send you transactional or account-related communications that are necessary for the operation of your account.
Data Sharing and Disclosure
We do not share or disclose your personal information with third parties, except for the following:
- Third-party service providers that help us operate our platform and provide services, such as sending marketing emails. For example, we use Mailchimp, a third-party email marketing service, to manage and send our marketing communications.
- Your Donor ID may be shared with the relevant authorities solely for the purpose of verifying your donor status.
- If you choose to purchase discounted gift cards through our platform, we will share your email, first name, and last name with our partner for the purpose of processing your purchase and providing the service.
- We may also disclose your personal information if required to do so by law or in response to valid requests by public authorities.
Data Retention
We will retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your account and personal data at any time.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or data storage is 100% secure.
Cookies and Similar Technologies
For more information about how we use cookies and similar technologies on our Platform, please refer to our Cookie Policy.
Your Rights
Under applicable data protection laws, you have the following rights:
- The right to access your personal information.
- The right to rectify inaccurate personal information.
- The right to erasure of your personal information (subject to certain exceptions).
- The right to restrict or object to the processing of your personal information.
- The right to data portability.
- The right to withdraw consent to marketing communications.
To exercise these rights, please contact us at [email protected].
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our Platform, and we encourage you to review it periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].